Walmart Supercenter

The store itself is pretty good. The staff seems to be trying to keep it together, but the customers are horrible. They leave trash everywhere, are rude to the staff, and get angry when items are out of stock, taking it out on the employees. Like I said, the store is good. The staff is super nice and approachable. The customers in this area are the rudest, most self-entitled people I have ever seen.

Dec 24, 2024 · Madison Hutsell

I just had the best experience with Genesis from customer service! They were super friendly and really took the time to listen to my issues. Genesis didn’t just solve my problem quickly; they made me feel valued and appreciated as a customer. Their positive attitude and willingness to help truly stood out. If you ever need assistance, Genesis is the person to go to!

Aug 14, 2024 · Jazlyn Lopez

While I was looking for shoes for my daughter, I saw food left in the aisle. It was horrible. I am not sure how people have the audacity to leave food wherever they want. Employees walked by the aisle and did absolutely nothing about it. The fact that employees return the food to the shelf for customers to buy these items, where they might be bad by that time, is concerning. I’ve had the most horrible experience in this store. A former employee (my close friend) would always tell me that if they found food in the aisles, they were told to return it to its place, no matter how long it was out at room temperature. She had experienced rotten milk, and they still returned it to the fridge. What kind of explanation do they have?

Oct 28, 2023 · Noelia Guerra

Horrible customer service from the front-end manager. I've been shopping for years, and I was going to load my card up, but customer service was closed before 10. I shopped for a few hours. I didn't see anyone working there except for a short girl with long black hair. I don't like her because she randomly yells at her employees. Last week, I had my things ready, and I don't like using self-checkout because they only allow 15 items. I saw my cashier friend, Ruth; she is nice. I tried to get help from the self-checkout lady and couldn't find the manager. Ruth told me the registers were card-only, which meant I couldn't use cash. Thankfully, she took me to her register and checked me out. Excellent customer service there, except I asked her when her friend (the one in the wheelchair) was coming back. She is nice and very kind to everyone, except when it comes to that manager with the dark hair. I swear how this brave girl in the wheelchair puts up with it. Every time I see her manager, she yells at her. I remember a month ago I saw her at the hospital; she is having breathing issues again. Such a sweet girl; I hope she is still employed by Walmart. She always asks me if I want some help. She doesn't talk as much, of course, I get it. She must keep up with the lines, but she does nothing wrong to be abused by her manager. They should fire that one. The lines were long, and why do they have only one cashier? I wouldn't be shopping there until they fire that girl. She yells at everyone. I only came to shop, not to hear her.

Aug 05, 2024 · Miss Rista

I have continued to have poor customer service at this location and have had to complain to admin multiple times. This time, it was a supervisor who was just as ridiculous! Now I know why the employees are awful. I drove 30 miles to return an item and was told that customer service was closed. I asked if I could just get a credit toward the items I was purchasing and was told no. I asked why it was closed, and she said her customer service agent called in. I then said, "You have more than enough employees here. Why can't you send one of them back there?" She said no. Then I asked, "You can't just do one return?" She said no, I can not. I need to watch these lanes. She was completely unwilling to help whatsoever! None of the lanes had lines, and I counted 15 employees just at the front of the store.

Oct 03, 2024 · Dawn Camara

Walmart Supercenter is convenient, but it can be chaotic. It's often crowded and messy.

Jan 16, 2025 · Susan White

I usually find what I need at Walmart, and the prices are good, but customer service is inconsistent.

Jan 06, 2025 · David Brown

My recent Walmart experience was disappointing. The store was dirty, and the customer service was unhelpful.

Jan 12, 2025 · Jennifer Smith

I love the selection and low prices at Walmart. It's my one-stop shop.

Feb 11, 2025 · Michael Johnson

Walmart is okay for groceries, but I prefer other stores for other items.

Feb 12, 2025 · Ashley Williams