USTechSupport

USTechSupport ico

(104)

Computer Repair Store

Los Angeles County . California

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  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 801-523-6766
  • www.ustechsupport.com
  • 150 S Los Robles Ave # 400, Pasadena, CA 91101, USA

Operating Hours

Business hours are not available at the moment

USTechSupport Introduce

USTechSupport is a trusted name in the field of computer repair and technical assistance, serving residents and businesses in Pasadena, California. Located at 150 S Los Robles Ave #400, our establishment specializes in providing high-quality tech support services to ensure your devices function optimally. Whether you need repairs for personal computers, laptops, or network issues, USTechSupport is here to assist you with expertise and reliability.

Our services include computer repair, virus removal, data recovery, network setup, and software troubleshooting. We understand how crucial technology is in both personal and professional settings, which is why we prioritize delivering prompt and efficient solutions to our clients. With a focus on customer satisfaction, USTechSupport aims to provide a seamless experience from the moment you reach out for help.

  • Expert Technicians: Our team of certified technicians is dedicated to providing accurate diagnoses and effective solutions for all your tech needs. We ensure that your devices are repaired using state-of-the-art tools and techniques.
  • Wide Range of Services: From hardware repairs to software updates, we cover a comprehensive range of services to meet your technology requirements.
  • Customer-Centric Approach: We believe in building long-term relationships with our clients by offering transparent communication and reliable service. Our goal is to make tech support as stress-free as possible for you.
  • Locally Owned and Operated: Based in Pasadena, CA, USTechSupport is committed to serving the local community with personalized attention and quality care.

In addition to our regular services, we also offer promotional deals and discounts to our valued customers. Stay tuned for seasonal offers and bundle deals that can help you save on essential tech support services. Our promotions are designed to provide you with maximum value while addressing your technology needs effectively.

Why Choose USTechSupport?

Choosing the right tech support service is crucial, especially when dealing with sensitive data and critical systems. Here’s why USTechSupport stands out:

  • Reliable Service: We understand the urgency of tech issues and ensure that our services are delivered promptly to minimize downtime.
  • Advanced Solutions: Our technicians stay updated with the latest trends and tools in the tech industry to provide cutting-edge solutions for your problems.
  • Local Advantage: Being locally based, we can quickly respond to service requests and offer personalized attention to our clients.
Customer Feedback

Our customers have shared their experiences with us, highlighting both the positive aspects of our services and areas where we can improve:

  • Positive Feedback: Many customers appreciate our prompt response times and the expertise of our technicians. Several have noted how quickly their issues were resolved, allowing them to get back to their daily routines without delay.
  • Areas for Improvement: While most customers are satisfied with our services, some have highlighted the need for better communication in certain cases. We are committed to addressing these concerns and enhancing our customer service approach.

At USTechSupport, we are continuously striving to improve our services based on customer feedback. Your satisfaction is our top priority, and we are dedicated to providing the best tech support experience in Pasadena and beyond.

Photos

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Location

Customer Reviews

I'd give a zero if I could. When I first used them in 2023 I had a good experience but the next year it was all downhill. They have a lot of nerve calling themselves US Tech Support because it's obvious when you speak to representatives they are not based in the US. Maybe the company's address is but the people assisting you are not. Their representatives were not capable and I usually wound up solving whatever tech issue on my own. Rather than actually solve your issues, the reps were always trying to sell me on another service. I signed up for their Clean ID identity theft protection service. WHILE signed up for it, my ID was stolen. Their system was supposed to monitor credit card applications made in my name. Someone submitted a credit card application with my identity information. Their so called identity protection did not even register that the application had been made which is exactly what it was supposed to do. When I called and spoke to multiple representatives no one had an explanation for why their system did not catch it. I was promised multiple times that a supervisor would call me back. Never did.

Feb 10, 2025 · Colleen O'Connor

Don't waste your time and money on this company. I needed help with a basic network sharing issue and after paying, was promised a callback in 6 hours. They haven't called back in over a week I got the same empty promise repeatedly with no call back. I finally requested a refund becasue I couldn't even speak to a technician after 8 days. They cancelled my subscription but kept the the $240?? Very disappointing service with unresponsive, poorly qualified people.

Feb 15, 2025 · Conrad Niewiarowski

Can’t even get a call back after 2 days, I would try and find knowledgeable help somewhere else. Their customer service sucks and I haven’t been able to work for 3 days!

Jan 16, 2025 · James Smith

HORRIBLE- Waited for a call back and it's been 6 days ! When I call them, they have me wait for 40 minutes only to say " we will call you back" Total SCAM

Apr 01, 2025 · Emel Ersan

I can only imagine what the service is like at this business. I sat for thirty minutes trying to explain to one of the representatives what I needed. She had no understanding of what I was asking, and kept telling me the same thing over and over. She was telling the that a technician would help me remotely, when my issue had to do with hard drives that had to physically be brought into a shop. I needed data transfer from the hard drives to another drive. It needed to be hard wire connected to perform this task, and she kept telling me that a technician would assist me by phone. When I finally asked her why I couldn't bring the drives in (we're in the same city), she then stated that they didn't actually have a physical shop. Twenty minutes of conversation, and all she had to do was tell me that fact and we could have ended the conversation there. Pure frustration.

Jul 06, 2024 · A Norwood