Staples

Went today Sat Jan 25th to do an Amazon return. I walked in . There was 6 people infront of me. Got down to 1 person infront of me. The ONLY cashier working had to stop amazon returns to check out staples customers. There was 5 people in line. She didn't say be right back, give us any communication, just started helping them. When she finally got back to us, the lady infront of me told her she needed help and asked for an explanation. She stated she has to take care of staples customers first. Fine, but explain that to us!! Then the lady tried to keep talking to her; she cut her off and said my boss is over there if you want to talk to him. When the lady finished up, she went to try and talk to the boss. He was crappy with her. He told her to call cooprate and file a complaint! She accused him of having a bad attitude and walked out. He said it's not about having a bad attitude! I don't give a crap! As she was walking across the parking lot , He continued to mock her and state that he don't give a shit about amazon customers. Amazon or not, we are in your store! We are still customers! We need to be treated with kindness and respect just like you guys asked to be treated. I for one won't return to this store and yes I will back that lady up and call corporate.

Jan 25, 2025 · Brittany Jessen

The lady at the shipping and printing desk was unprofessional. She sighed and rolled her eyes when I asked her a question. You could tell she didn’t want to be there. But the woman who helped me with my Amazon return was very friendly.

Mar 28, 2025 · Aiden James

Went to staples yesterday to return an Amazon product and ended up with two awesome office chairs. My only complaint was there were way to many to choose from. I think I sat in most of them and they all feel different. I can't imagine buying a chair and not sitting in it first. Just got back from Staples, I had a major tech problem. I'm also old. They dumbed it down so I could deal with my major issue. Which turns out wasn't as major as I thought. Thank you for the help.

Feb 09, 2025 · jeffrey Seifert

Staples always has what you want and the price is what the price is. Help is nice when you need it. Other than online shopping, where else do you shop for this line of merchandise?

Jan 10, 2025 · Tim Gude

I had troubles with my printer & Jeff helped me the first time. He did everything to help me. He was kind & understanding. He wanted to solve my problem with the printer. I had a problem again within a month from the first problem & Grant helped me this time. He is kind & understaning like Jeff is. Both of them took their time to help me & were happy to do so. I appreciate them both very much & they are so caring. They are great assets to your store in Hanover, Pa.

Jul 24, 2024 · garden wind