PC Quest Inc

PC Quest Inc ico

(23)

Computer Repair Store

Jefferson County . Kentucky

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  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 502-495-1386
  • www.pcquestusa.com
  • 11508 Shelbyville Rd, Louisville, KY 40243, USA

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

PC Quest Inc Introduce

PC Quest Inc. stands as the premier destination for all your computer-related needs in Louisville, Kentucky. Specializing in computer repair, maintenance, and technical support, this trusted establishment has built a reputation for delivering exceptional service to both personal and business clients. Their team of skilled technicians is dedicated to addressing any hardware or software issues you may encounter, ensuring your devices are repaired efficiently and effectively.

Located at 11508 Shelbyville Rd in Louisville, KY 40243, PC Quest Inc. offers a wide range of services including computer repair, laptop and desktop maintenance, virus removal, data recovery, and hardware upgrades. Whether you're dealing with a sudden system crash, slow performance, or other technical issues, their experts are equipped to handle it all. For businesses, they provide comprehensive solutions to ensure your systems run smoothly and securely.

One of the standout features of PC Quest Inc. is their commitment to customer satisfaction. The team goes above and beyond to understand your specific needs and tailor their services accordingly. Their goal is not just to fix your computer but to provide a seamless experience from start to finish, ensuring you're back up and running as quickly as possible.

The establishment operates Monday through Friday, 9:00 AM to 6:00 PM, providing ample opportunity for both individuals and businesses to visit during their convenient hours. While they are closed on weekends, their dedicated team remains committed to serving their clients with the highest standards of professionalism and expertise.

  • Convenient Location: Situated at 11508 Shelbyville Rd, Louisville, KY 40243, PC Quest Inc. is easily accessible for both local and nearby residents.
  • Extended Hours: Open Monday to Friday from 9:00 AM to 6:00 PM, making it easier for customers to drop off their devices during standard work hours.
  • Comprehensive Services: From virus removal and data recovery to hardware repairs and upgrades, PC Quest Inc. offers a full suite of computer repair services.

Customer feedback highlights the exceptional service provided by PC Quest Inc. One satisfied customer shared their experience after facing a sudden loss due to impact damage on their work computer. The team at PC Quest went above and beyond to retrieve critical business information, even staying late to ensure everything was resolved. Another long-time client praised the team for providing excellent customer care and eliminating any computer issues since switching to them.

These testimonials underscore the commitment of PC Quest Inc. to delivering quality service. Their knowledgeable technicians and willingness to go the extra mile make them a trusted partner for anyone in need of computer repair or tech support. Whether you're a individual or run a small business, PC Quest Inc. is here to ensure your technology runs smoothly.

If you're experiencing any computer issues, don't hesitate to visit PC Quest Inc. at 11508 Shelbyville Rd, Louisville, KY 40243. Their professional and friendly staff will be happy to assist you during their convenient Monday-Friday hours. You can also reach them directly by phone for emergencies or to schedule an appointment.

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Customer Reviews

We have used PC Quest for several years. The team gives excellent customer care and since I have switched to them I have had NO computer issues! Thank you for everything you do for us!

Sep 26, 2024 · Brian Hedges

I had a sudden loss from impact damage of my only active work computer, vital to my business. Josh was kind and empathetic on the phone and when I arrived. The owner and Josh told me the plan to try to retrieve my work information & Josh stayed late to help me get saved information from the hard drive. Josh was knowledgeable and willing to look at my other computers to see if my hard drive was compatible. I would recommend this business to personal and small business computer users. They really went the extra mile to get my business information from my software to allow me to have a working computer fir the next business day.

Mar 26, 2021 · Laurelee Rubsch

I had a very poor customer service experience at PC Quest Middletown. When I took my computer in for a cleanup, the technician accidentally deleted my very specialized business software, which could not be restored without going through an expensive process with the software vendor's technical support team. There was no refund, apology or offer to compensate me for the reinstallation. Instead they directed me to the "We are not responsible for any lost data" clause at the bottom of their invoice.

Sep 25, 2018 · Mary Ann Thoren

Excellent turnaround time! Very professional and fairly priced. I thought they went above and beyond to help me in a crisis situation and I am very grateful and will send them future business.

Jan 21, 2020 · Matt DiCapua

The best place for computer, repairs, installs, support and more. Update. They only get better with age. If you have computer issues, network problems, need a system installed, upgrade or checked out. These are the only guys to call. Professional, with integrity.

Jan 11, 2020 · Richard Zenger