Ophtek

Ophtek ico

(18)

Computer Repair Store

Santa Clara County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 877-674-8356
  • www.ophtek.com
  • 175 Bernal Rd #252, San Jose, CA 95119, USA

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Ophtek Introduce

Ophtek is a highly-rated Computer Repair Store located at 175 Bernal Rd #252, San Jose, CA 95119. Known for its reliable and efficient IT solutions, Ophtek has built a reputation as a go-to destination for all your computer repair and tech support needs. With over five days of operation from Monday to Friday (9:00 AM - 6:00 PM), Ophtek ensures that you have access to quality services when you need them most.

Specializing in Computer Repair, Ophtek offers a comprehensive range of services tailored to meet the needs of both individuals and businesses. Whether it's fixing hardware issues, troubleshooting software problems, or upgrading your computer system, their team of skilled technicians is equipped with the expertise and tools necessary to deliver outstanding results.

  • Quick and Efficient Service: Ophtek is known for its prompt response times and efficient problem-solving. Customers have praised them for addressing issues immediately, whether it's a minor software glitch or a complex hardware repair.
  • Expertise in IT Support: The team at Ophtek has extensive experience in handling various IT challenges. Their ability to replace aging computers on office networks and resolve even the most frustrating issues has made them a trusted partner for businesses and solo entrepreneurs alike.
  • Patient and Friendly Service: Ophtek technicians are not only skilled but also patient and approachable, making the tech support experience stress-free and enjoyable.

Ophtek stands out for its flexibility and dedication to customer satisfaction. Even on weekends or outside regular business hours, their team has been known to assist customers when needed, as highlighted by a recent review where they went above and beyond to fix an issue on a Saturday.

If you're looking for reliable computer repair services in San Jose, CA, Ophtek is the perfect choice. Their combination of professional expertise, friendly service, and commitment to quality makes them a leader in the IT support industry. Whether it's upgrading your devices, resolving network issues, or providing ongoing tech support, Ophtek has you covered.

Customer Feedback:

  • "As a solo-pruner, getting excellent IT support is always challenging. Ophtek has consistently provided efficient and reliable support, addressing both small and complex issues with ease. Their professionalism and patience are unmatched, and I couldn't run my business without them!"
  • "The team at Ophtek is amazing! They handled the replacement of several aging computers on our office network seamlessly. Even when encountering frustrating issues, their local techs Scott and Gabrial were quick to resolve them. A special shout out to Gabrial for his availability to fix an issue on a Saturday—now that's great service!"
  • "We highly recommend Ophtek for anything IT-related. Their expertise, responsiveness, and dedication to customer satisfaction make them our preferred choice for all our tech needs."

Ophtek Computer Repair Store is more than just a repair shop; they are your trusted partner in maintaining and enhancing your technology infrastructure. Visit Ophtek at 175 Bernal Rd #252, San Jose, CA 95119, or contact them during business hours Monday to Friday (9:00 AM - 6:00 PM) for all your computer repair and IT support needs.

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Location

Customer Reviews

As a solo-pruner it's always difficult to get excellent IT support. Ophtek has always provided efficient support when needed. My issues are addressed right away. They are very tolerant in fixing even my smallest as well as my most difficult computer issues. I don't believe I could do without them in running my own business. They also are the nicest and most patient IT folks I have ever worked with.

Jul 19, 2023 · Angel Rampy

The team at Ophtek is amazing! They were able to replace several aging computers on my office network without issues. What annoying issues we encountered were quickly addressed by our local techs Scott and Gabrial. Special "Shout Out" to Gabrial for making himself available to fix an issue on a Saturday! Now that's great service! We highly recommend Ophtek for anything IT and won't hesitate to use them in the future.

Aug 04, 2022 · Ronald Garcia

We're extremely happy with the daily services and IT support Ophtek provides us. We've been clients for a few years and have appreciated their prompt and excellent service. They've helped our office with many issues and upgrades through the years and the entire Ophtek team is a pleasure to work with. Thank you Arash, Josh, Gabrial, Scott, Mike, Anthony and Glenna!

Feb 08, 2023 · Pacifica Orthodontics

I recently reached out to Ophtek, specifically Arash Shokouh, for an audit/review of our managed IT services at my business. Although we didn't have any major pain points, I thought it was a good idea to revisit our company's IT set up after six years with the same IT company. Arash went line-by-line through a current invoice, explaining what my company was paying for and identifying any overpayments or recommended services. This exercise helped me identify discrepancies in our current needs and expenses. What stood out to me most was Ophtek's "all-you-can-eat" model with service and support. It simplifies expense management and gives us a better understanding of what to expect, as opposed to the hourly support we had previously. Arash was extremely knowledgeable and thorough in his explanations, and he provided me with clear opportunities to ask questions. I left the consultation feeling more informed and equipped to make better decisions for our IT services, whether that means switching to Ophtek or optimizing our current provider. Overall, I highly recommend Arash and Ophtek for their reliability, expertise, and outstanding customer service. Thank you, Arash!

Mar 06, 2023 · Katy Kao

I have used Ophtek now for many years. This is one of the best referrals I ever received. The Ophtek team is fabulous. They know their stuff and they respond quickly. They keep my computers and network up to date and safe. What I additionally like is that they try to help me understand what is going on and how to help myself by presenting the information at my level. They “fix” things without fuss, give good suggestions and they are very patient" I am never stressed about my computers or network now.

May 12, 2024 · Irene Blumenkranz