NX-Mobile - Aurora - Phone Repair

I went in to get my phone repaired. They initially said it was frame damage and would be done later that day, but it took two more days. When I went to pick it up, they said the pins or motherboard were also broken and it would be an additional $80 on top of the $206. They said it would take a day or two to repair the pin, but then they called me again today saying it would take a month for the new pins to arrive. It was very inconvenient and delayed every step of the process, and they lied about their delivery times multiple times.

Jan 02, 2025 · Ofcitzmang Lian

Terrible company. Just go to Best Buy instead. NX installed a new screen and told me I had a year warranty, but after a change in management, that policy was no longer valid. The screen went bad after nine months, and they refused to help me, saying I had to buy a new screen for $350 again. Multiple professionals told me the screen they installed was a refurbished aftermarket screen that was a miracle to last more than six months. Complete rip-offs.

Jul 27, 2024 · samuel clark

This is one of the worst experiences I've had with a mobile store. The owner and manager are scammers. The owner quoted $185 for a front screen and battery for a Google Pixel 4a 4g, and I negotiated it down to $150. When I went to the store, the manager said the owner didn't give me any deals or discounts. Later, I called the owner, and he said he could do $150 for the battery, but the screen would be around $170. I don't understand how they can scam people like this. I would definitely not recommend this store. They are liars.

Dec 17, 2024 · Sai Suhaas Y

I came in for a phone screen replacement and was quoted $147.87 but was charged $200 and got $52.13 back. They did the wrong repair and called me back asking for another $150. I denied, and when I went to get my refund, they only gave me $95 because I didn't have their $52.13. Now I'm down $45 because they didn't have enough cash in the register. What a scam. Avoid at all costs. They also charge almost double what everyone else would have charged.

Aug 22, 2024 · Josh Seeto

Great service!! Attended quickly, and the phone repair was ready before the estimated time! Highly recommended!

Nov 14, 2024 · Adiel Rascon

NX-Mobile is fantastic! They quickly and efficiently resolved my phone issues. The staff is friendly and helpful. I highly recommend them.

Jan 07, 2025 · Susan White

I've used NX-Mobile a couple of times now, and I've always been happy with the service. They're knowledgeable, and their prices are fair.

Feb 03, 2025 · David Brown

NX-Mobile is the best! They've helped me with everything from phone screen repairs to battery replacements. They're always professional and get the job done right.

Jan 28, 2025 · Jennifer Smith

I had a minor issue with my phone, and NX-Mobile fixed it quickly and for a reasonable price. I'm happy with their service.

Jan 18, 2025 · Michael Johnson

I highly recommend NX-Mobile for any phone repairs. They're reliable, efficient, and always willing to help.

Jan 27, 2025 · Ashley Williams