Ntiva

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Customer Reviews

4.0
25 reviews
K
Kayley Hennig
Oct 17, 2024

If you're looking for a forward-thinking IT team that's ahead of the curve, look no further. Ntiva is not just another IT company; it’s a partner genuinely invested in your success. They respect your business, care about what you do every day, and work to integrate with your company's mission and helping you grow. As an employee of Ntiva for some time, I’ve had the opportunity to work with individuals from all levels, from C-suite executives to our Interns. Every single one of them gives their best and truly cares about our clients, often going above and beyond. I’ve seen account managers go into overdrive to ensure their accounts are well taken care of every day. When ransomware hits, our cybersecurity team quickly strategizes and tackles the problem head-on for our clients. I’ve witnessed leadership pushing the boundaries with AI and innovative solutions, always striving to make things better and more manageable for our clients. I’ve watched our executives connect with clients on a personal level across the U.S., and I’ve seen how we successfully integrate acquisitions, bringing new teams into the fold and making them feel like a true part of Ntiva. Employees here are given opportunities to grow—I've seen many move up the ranks thanks to the mentorship and support of their coworkers, and now they lead teams with the same passion for learning and growth. In Colorado Springs, I’ve spoken with clients at various events, and they consistently tell me how invaluable our services are to them. I’ve been thanked countless times for the impact we’ve made on their businesses. While I may not work directly in client-facing roles, I always tell them that at Ntiva, clients are truly our top priority in everything we do and employees have confirmed that daily in casual conversations. I can honestly say I work with a dream team of fantastic individuals who dedicate their lives to excellence and caring for every individual they come in contact with. Ntiva is defined everyday by incredible individuals who strive for growth, caring for individual people, and excelling in their specialties. I’m very proud of my coworkers locally and all the way to the east coast, for everything they do and deal with every day.

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Ian Lee
Jan 17, 2017

Plenty of places offer IT support, few places offer People support. IT in my business these days is 2% Tech 98% the people that use it - thank heaven Navakai understands that. Top notch customer support, been a client for years, stop reading this review and call them asap; you won't regret it. (They even have a conference table on their rooftop!)

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Derek Phipps
Jan 24, 2022

Navakai has been a core partner for us as we got our company up and running at rapid pace. They filled every gap on the IT end and went above and beyond to make sure our team was able to focus on their job, rather than IT. If you are looking for an IT partner that actually responds to your needs, and helps you plan for the future, all while actually being fun to work with, look no further than Navakai. And no, I was not paid to write this, I really am a huge fan of Navakai and couldn't be more thankful for the service they've provided our company so far.

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Susan Edmondson
Jan 21, 2022

Navakai is more than just an IT company. They feel like a real partner committed to our success. Super responsive to issues. Really good about ensuring we are up to date with safe cyber practices. And they never make us feel like dolts when we're kind of clueless on IT matters! Our office runs so much more productively because of the support Navakai provides.

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Craig Carnick
Jan 17, 2017

Navakai has been our IT lifeline for many years now and we are so pleased with everything they have done with us. I say "with us" because our relationship is so much more than a customer-vendor relationship. We have enjoyed a virtual partnership all these years wherein we’ve worked together to anticipate requirements, solve problems and control costs. The net effect is that we feel confident we have the right systems in place, the right cybersecurity tools and the confidence to face each day in an ever-more complex world with experts covering our backs. It couldn’t be better. Thank you Navakai!

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