Lincoln Business Machines Inc.

My Lenovo laptop became infected with a virus, and I was in need of a quick fix. Lincoln Business Machines took care of it in under an hour, and the job was done perfectly. The level of professionalism was outstanding. Jose is an absolute genius—his expertise is unmatched! I couldn't be more impressed with the service and efficiency! satisfied new customer.

Dec 24, 2024 · mccoy tyner

One morning, my Lenovo motherboard completely seized up, and I was in urgent need of a quick fix before an upcoming trip. Thankfully, Lincoln Business Machines came to the rescue. They were my only hope for a fast turnaround, and they exceeded my expectations. After I dropped off my laptop, the replacement part arrived the very next day, and they ensured I had my machine back immediately. They were incredibly accommodating and willing to help me when I was in a real bind. Boris, in particular, was exceptionally helpful throughout the process. Plus, their service was covered under my warranty, so I didn't have to pay anything out of pocket. I highly recommend them, especially for Lenovo users!

Dec 25, 2024 · roberta samuel

I’ve never felt compelled to write reviews for any place until now. I came in with a Lenovo laptop needing a simple hardware replacement. Before you read this review, keep in mind this laptop cost me $2,100 and is barely a year old. I was left with crooked screens (twice), multiple deep scratches on the exterior, and broken software. The first time my screen was installed crooked here, I went to a different shop and paid $120 to have it realigned. When I came back here and confronted them about the screen being crooked, they tried to pin the blame on me saying that “the glue was probably loose and shifted in transport.” Despite knowing this was a lie, I had no way to prove it because I had not inspected the screen before taking it home with me. However, this makes absolutely no sense because why would you give the device back to me without notifying me of this potential issue? If the monitor is that sensitive to shifts in movement then that means the repair is not finished and should not be returned to me yet. Then when I had to come back here due to more hardware issues, I asked if they could add more tape to reinforce the screen, and the entire display seemed to be taken off and realigned as I came back to it crooked once again, essentially wasting the $120 I spent. The screen is so poorly mounted and misaligned it’s almost comical — the entire monitor itself is even more unstable than it was previously. At this point, I would've appreciated the honesty stating that they didn't have the ability to align the screen because messing it up TWICE is ridiculous, and quite frankly embarrassing. As for the scratches, I’m not a person to whine about one or two slight scratches–these are deep and there are A LOT of them. This is a $2100+ laptop. I don’t want to leave with more damage than when I came in originally. There’s simply no plausible reason for scratches this many and this deep unless it was done intentionally or zero care was put into handling. They’re so deep I can feel the ridge when I run my finger across the surface. Regarding the software issues, I don’t understand how zero accountability can be taken when I experienced ZERO SOFTWARE ISSUES PRIOR to visiting this shop. Quite literally the only possible cause would be the shoddy reinstallation of all the internal hardware that was done here. Oh, and the cherry on top. When I received my device back to me for the final time, I noticed a new symptom where my battery indicator was erratically flashing for no apparent reason. When I brought this up to them, they responded with indifference and stated that they didn't know the cause for it. Sir, what do you mean you don't know? This was caused by you, no? The results of these “repairs” left me crying multiple times due to the sheer frustration and awe of the lack of care put in. I genuinely thought that coming to a registered service shop would speed up the repair process while also supporting a local business, but this entire process has disappointed me repeatedly and emotionally drained me. After over a month of back and forth, I ended up sending my device back to Lenovo directly due to the sheer multitude of issues I was left with. If you need a repair/replacement that requires any level of craftsmanship or care, do not come here. Don't let all the high reviews mislead you because that's the biggest mistake I've made. Trust me when I say that there are no repair shops that will match the same level of care you have for your own device. Send it back to the manufacturer if you can, because at least then you can hold them accountable for damages. Overall, it was the lack of accountability and indifference from this shop that has left me with nothing but spite. If anyone from this place would like to explain the dumpster fire I was left with then I'll gladly listen. because it has been offense after offense with the state my laptop was left in.

Nov 30, 2023 · Minkyung Cho

If there wa an option to give 6 stars I would have given seven... These guys are simply the best, I needed computer transfer, it was done in under an hour, I needed a wire ordered, it was delivered in under an hour. So few businesses exist for so long, deliver such exceptional service and charge such reasonable prices, whatever you need - DO NOT go to apple - go to Lincoln business. There is nothing like them!!!!!

Aug 28, 2024 · goybandthefilm

These guys are fantastic!!! I spilled tea on my laptop (a MacBook Pro) at 4am and dropped of my laptop around 10am- it was fixed in just a few hours!! They were very kind, efficient and worked with my broke student budget (lol) so that the laptop would function fine without the more pricey repairs, haha. Weirdly, the laptop runs faster post-tea spill, probably thinks to them. Thank you again!! Would 200% visit again.

Feb 24, 2023 · Kelsey Chin