Like New PCs

I had my laptop screen repaired. It took three weeks, and communication was poor. They charged me extra for a "broken" part (which I doubt was broken before), the screen trim wasn't attached properly, and the rubber feet are missing. Now I can't log into my Microsoft account and have to reset my computer. I won't be back. Update: I tried calling them twice when they opened, and no one answered.

Nov 04, 2024 · Justin King

I've used Like New PCs for about 15 years and have generally been satisfied. However, I paid $70 for data removal from a laptop that wouldn't boot, but they couldn't retrieve the data because the drive was dead. I asked for a partial refund or store credit, but they refused. Not a big deal, but not the service I expected.

Aug 14, 2024 · Larry Meadows

Worst service ever. They said the diagnostic fee would be deducted from the repair cost. The battery cost $50, and I gave them $70. They wanted $230 to fix the whole thing, even though the computer only cost $500. Go somewhere else.

Sep 04, 2024 · ValeSin

Service used to be great. Now they charge for diagnostics, and I had to leave my laptop. When I picked it up, there were no notes about what was done. They charged me by the minute to recover a document. When I asked about the screen problem, they gave curt answers and said I'd have to bring it back if it happened again. No thanks. They seem to be running a racket. I'll be going elsewhere.

Jun 06, 2024 · Janet Stockham

I found a refurbished tough book in excellent condition at a very reasonable price. The staff configured it for me the same day. I had a great experience and will likely return for future needs.

Jan 03, 2024 · Kevin Meyer

Like New PCs has a good selection of refurbished computers at reasonable prices. I've bought a couple from them and haven't had any issues.

Feb 03, 2025 · Susan White

My experience was mixed. I got a good deal on a laptop, but the customer service could have been better.

Jan 23, 2025 · David Brown

I highly recommend Like New PCs! They have a great selection of refurbished computers, and their staff is knowledgeable and helpful.

Jan 27, 2025 · Jennifer Smith

I had a problem with a refurbished computer I bought from them. It wasn't "like new" at all, and they were slow to respond to my concerns.

Jan 07, 2025 · Michael Johnson

Like New PCs is a decent option for buying refurbished computers. Just be sure to check the computer thoroughly before purchasing.

Jan 22, 2025 · Ashley Williams