KT Electronics

Hands down the best all electronics repair and technical help and support store in the whole bay area and more. I have use them for numerous projects and they have always manage to address my issues in 24 hours. Some of tasks I thought were impossible to accomplish but they always some how find away. They also take in trades and sell all types of gaming consoles. Please support their great staff and amazing business. Plenty of safe parking in the rear of their building. Macbook and iPhone heaven.

Feb 06, 2025 · James Kieu

I had water damaged on my logic board and needed skilled technician to fix. They know how to clean and micro-soldering. Great work. Thank you kt technicians

Mar 12, 2025 · Ryan Duong

I brought my sister old laptop here for repair. First a person name Long told me $50 for diagnostic, so I declined. As I prepared to walk out, he examined the laptop and said the motherboard is bad. I said we just need the data in the hard drive. He said he could retrieve the data for $50, and put it on a USB drive. He said if they provide a USB stick, it would be another $20. I agreed to it, and left the laptop there. About an hour later I received a text saying the hard drive is physically damaged and it would cost $250 to fix it, and if not successful, they would have to send to a lab and cost $800. I texted back and said we don't want to do it, and I would come by to pick up the laptop. They texted back and said there is a $50 charge for diagnostic if you don't let them repair. I texted back and it was not mentioned at all. As you can see, attached is the receit/work order for the laptop, only $50 to retrieve data from the hard drive. When I arrived at 5:15PM later, another person was at the counter, he told me Long is not at the store, and refused to give me my laptop back. I said it's not what was agreed and argument ensued. He then told me to leave the store, almost trying to shove me out. I said don't assault me. He then used 2 spray cans to spray on me, so I left the store. I called the police, and waited 30 minutes, police not coming. Meanwhile, my sister called and said let her talked to the guy, just give him $25 cash and get the laptop back. So I did that. In short, this place cheated and assaulted me. Watch out for the cheats, I would avoid them.

Apr 06, 2025 · Ken Best

I recently had a fantastic experience with KT Electronics while dealing with a stripped screw in my PS4 hard drive enclosure. From the moment I contacted them, their team was professional and knowledgeable. They understood the issue right away and assured me they could handle it. When I brought in my enclosure, they quickly assessed the situation. Their expertise was evident as they carefully extracted the stripped screw without damaging the surrounding components. I was impressed with their attention to detail and efficiency. Not only did they resolve the problem, but they also took the time to explain the process and offered tips on avoiding similar issues in the future. The customer service was top-notch, and the prices were reasonable. Overall, I highly recommend KT Electronics for any electronic repair needs. Their skill and dedication to customer satisfaction truly set them apart!

Oct 30, 2024 · Zeus Kumar

This store really gave me a new understanding of KT. I bought my computer less than 4 months ago. Due to personal reasons, I accidentally spilled water on the computer. Then, I went to this KT store to check whether the computer had water ingress. After arriving there, I paid a 50 yuan inspection fee. They said that the problem could be detected in one to two days. I left the computer in their store at 2 pm. As a result, they sent me a screenshot in less than two hours. I couldn’t understand what was displayed on it. They told me that the motherboard of my computer was burned and it would cost 980 yuan to replace the motherboard. My computer plus all taxes cost only 1,050 yuan. They suggested that I replace a computer and said that my computer could be deducted from their store to exchange for a shopping voucher worth 100 yuan, which was only for use in their store. This is not the key. The key is that I took it to another place for inspection. The inspection master said that there were some missing hardware in my computer. This is something I couldn’t understand. This store really gave me a different experience. It’s terrible.

Dec 28, 2024 · 王涛