Best Buy

The customer service here is like Walmart. I stood in the computer section for an hour without anyone acknowledging me. The associates walked by without eye contact. I got better customer service from AI on my phone. You'd think someone looking to spend over $1000 would get more attention. I left without buying anything.

Dec 27, 2024 · M Vories

I was amazed by the customer service! They helped me with everything I needed and more. They were attentive and quick. I know where I'll get my appliances next time! Thank you!

Dec 31, 2024 · Josue Valdez

I went to buy a Surface Pro with a pen. I asked for both, and they asked if I wanted the keyboard. I only wanted the pen. They sold me both without telling me I'd need the pen charger or keyboard for the pen to work. I would have bought the charger. I had to wait a week to use the computer since I live an hour away. Great computer, though.

Dec 28, 2024 · Gabriel McDonald

I ordered a TV lift cabinet online. The cabinet works, but Best Buy lied to me the entire time. They said it would arrive on November 27th (the day before Thanksgiving). Lie #1. On November 27th, I got a tracking message. It was at an airport across the country. I chatted with an agent who assured me it was in stock and I'd get it that day. Lie #2. On November 29th, I tried to follow up. The agent offered to transfer me and then ghosted me. I tried again later that evening, and the agent couldn't tell me when I'd get it but said I'd get an email in 3 days. No email. Lie #3. The only person who told me the truth was the delivery driver, who called me on December 3rd. Because there was no communication, no one was home, and I had to wait until December 4th. They also didn't post my review on their website.

Dec 28, 2024 · Chris Pouzou

I went in to buy a cable. A young man was helping me. I kept saying his name, but he wanted me to call him "the log," which I thought was odd. He also kept asking me about goblin hunting spots. Strange guy, but overall helpful.

Dec 28, 2024 · Alan Fernandez

Best Buy has a wide selection of electronics. I usually find what I'm looking for.

Jan 19, 2025 · Susan Smith

I love Best Buy! They have everything I need, and the store is always clean and well-organized.

Jan 20, 2025 · John Doe

My experience at Best Buy is mixed. Sometimes the service is great, other times it's not.

Jan 17, 2025 · Emily Jones

Best Buy is a convenient store for electronics. They have a wide variety of products, and their prices are competitive.

Jan 21, 2025 · Michael Brown

Best Buy is the best! They're friendly, their prices are reasonable, and they have excellent service.

Jan 08, 2025 · Jessica Davis