Back Bay Computer

Back Bay Computer ico

(106)

Computer Repair Store

Suffolk County . Massachusetts

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 857-233-5639
  • www.backbaycomputer.com
  • 223 Newbury St Ste. 2, Boston, MA 02116, USA

Operating Hours

Monday 12:00 AM - 5:30 PM
Tuesday 10:00 AM - 5:30 PM
Wednesday 10:00 AM - 5:30 PM
Thursday 10:00 AM - 5:30 PM
Friday 10:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Back Bay Computer Introduce

Back Bay Computer is a reliable and professional computer repair and technology service provider located at 223 Newbury St Ste. 2, Boston, MA 02116. Since its establishment in 2013, the store has been serving individuals and businesses in the Greater Boston area with high-quality tech solutions. Specializing in computer diagnostics, hardware repairs, and IT support, Back Bay Computer is known for its expertise in resolving complex technical issues efficiently.

The store offers a wide range of services tailored to meet the needs of both individuals and small businesses. From basic computer repair to advanced network setup and data recovery, Back Bay Computer ensures that all tech-related problems are addressed with precision and care. Their services include:

  • Expert computer diagnostics and repairs
  • Laptop and desktop hardware upgrades
  • Data recovery from damaged or failed storage devices
  • Virus and malware removal
  • Peripheral device repair and maintenance
  • Sales of computer accessories and hardware components

One of the standout characteristics of Back Bay Computer is its focus on customer satisfaction. The store prides itself on providing personalized service, ensuring that each client receives attention tailored to their specific needs. With a strong emphasis on diagnosing issues accurately and implementing effective solutions, Back Bay Computer has built a reputation for reliability among its customers.

Customers have shared mixed experiences about their interactions with Back Bay Computer. Positive reviews highlight the store's ability to quickly identify and resolve technical issues, with one customer specifically praising Sam for his expertise in diagnosing and solving an internet connectivity problem. Another customer, however, expressed dissatisfaction due to a past incident where a laptop was lost without any resolution. Despite this isolated negative experience, many customers continue to trust Back Bay Computer for their tech needs.

Back Bay Computer is conveniently located near the Back Bay and Fenway neighborhoods of Boston, making it easily accessible to both local residents and business professionals. The store's small yet efficient workspace allows them to focus on delivering high-quality services without compromising on personal attention.

If you're looking for a trusted computer repair service in Boston, Back Bay Computer is worth considering for all your tech-related needs. Whether it's repairing your device, upgrading hardware, or setting up a robust network, their team of skilled technicians is here to help. Visit them during their operating hours: Monday from 12:00 AM to 5:30 PM and Tuesday-Friday from 10:00 AM to 5:30 PM.

Photos

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Location

Customer Reviews

When Dell failed to diagnose why the internet connection on my new computer was so weak, I turned to Sam, and I’m very happy I did. He almost immediately came up with the solution, that I needed an external antenna — a solution that seems obvious in retrospect, but that for various reasons was a lot less than obvious at the time. Sam’s charges for his diagnostic skill and his advice were also very reasonable. If I have another problem with my computer, I will certainly turn to him.

Feb 17, 2025 · Paul Weissman

Its 3 years now since this business lost my $800 laptop and never done anything to help resolve the mater. I brought it in initially for him to see if he could solder a battery terminal back on the laptop and provided him the tools and parts. After checking in with the owner, he just simply shrugged his shoulders like it's not his problem that he himself doesn't know where my property is. There are other more professional businesses in Boston.

Jan 08, 2025 · J N

Took in a detachable 2 TB hard drive for repair after I accidentally dropped it. It took a while, between the fact that I brought it in over the holidays and the repair process revealing that the hard drive was already starting to go even before it was damaged, but I got back nearly all of my data. The owner was consistently helpful, and even gave me a discount for the time it took and the fact that they couldn't quite recover everything. If I or anybody I know ever has problems with a computer, I will happily go back to Back Bay Computer or recommend them.

Feb 13, 2025 · Kevin Rooney

Sam is the best! My MacBook’s display broke and I needed a replacement ASAP and he got it done within an hour. He was very helpful and friendly and prices were fair. Highly recommend Back Bay Computer!!

Jan 08, 2025 · Karen Vu

My laptop’s keyboard suddenly stopped working after a recent update, and I tried everything from the Lenovo forums online and nothing worked; and we kept seeing “driver error” in the settings but couldn’t fix its Brought it in, and the guy here fiddled around with it and instantly fixed it! He insisted no charge but we left a tip because we were so happy with the fix and service.

Nov 15, 2024 · Jess Ma